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Why Agentic Software is Different?

Future software will be very different to Conventional software created so far.

There are 3 areas of main differences:

1. Drive of Process

Driver of Business Processes

Traditional Software Agentic Software (Xians Platform)
Users drive the business processes forward (doer role) AI agents self-drive the process with defined goals
Manual process execution and decision-making Autonomous process execution and optimization
Human-centric workflow management Users take on approver role when needed
Users responsible for each step of the process AI involves users strategically rather than for every step
Goal-oriented automation with human oversight

Autonomous Process Execution in Xians

The platform provides several technical capabilities that enable AI agents to drive processes autonomously:

  • Enterprise-Grade Workflow Engine: Built on temporal.io, providing fault-tolerant, long-running process execution that can operate for months or years
  • Multi-Agent Systems: Peer-to-peer agent collaboration where agents coordinate complex tasks through explicit workflows or emergent cooperation. Agents communicate through sophisticated event mechanisms enabling complex coordination without tight coupling
  • Flow Types: Support for both deterministic business processes and non-deterministic conversational flows, enabling different levels of autonomy based on requirements

2. System Evolution

System Evolution

Traditional Software Agentic Software (Xians Platform)
Static intelligence systems Dynamic learning systems
Rule-based engines with fixed logic Agent-environment feedback loops
Intelligence remains unchanged unless software/data is manually upgraded Continuous learning, adjustment, and improvement
Predetermined decision paths and responses Adaptive intelligence that evolves through experience
State and reward-based optimization
Self-improving capabilities over time

Adaptive Intelligence in Xians

Technical features that support continuous learning and adaptation:

  • Knowledge Management System: Dynamic knowledge bases that can be updated without code changes, allowing agents to evolve their behavior through the portal interface as well as through the API.
  • Agent Memory Types: CAG Knowledge Prompts (Cache Augmented Generation), RAG (Retrieval Augmented Generation), and Cache-Memory are built in for Agents to use.
  • Capabilities Framework: Extensible tool ecosystem where agents can acquire new abilities through MCPs, custom capabilities, third-party libraries, or other agents as tools

3. User Interaction

User Interaction

Traditional Software Agentic Software (Xians Platform)
Users often misused as data entry operators Users engage through natural and adaptive means
Form-based interfaces and manual input requirements AI reaches out through user's preferred channels of choice
Limited interaction paradigms Multi-modal communication (Teams, Gmail, Phone, etc.)
Technology-centric user experience Context-aware and personalized interactions
Human-centric communication patterns

Architecture Requirements

To support these capabilities a new type of architecture is needed. This is where agentic platform architecture comes into play.

Natural User Interaction in Xians

Platform features that enable human-centric communication:

  • Multi-Channel Communication: Native integration with WebSocket (Real time), REST APIs (Synchronous and Asynchronous), and webhooks (Listens to events and messages) for reaching users through their preferred channels
  • Agent Handoffs: Seamless transfer of conversations between specialized agents when different expertise is required
  • Agent Hierarchies: Support for agent hierarchies, where agents can be grouped into teams and sub-teams, and can be assigned to different levels of the hierarchy
  • Sophisticated Message Passing: Structured conversation management with support for both text (Chat) and structured data (Data) communication

These technical capabilities work together to enable the fundamental shift from traditional software patterns to autonomous, adaptive, and naturally interactive agentic systems.